Shipping policy
SHIPPING POLICY
Last updated: June 2026
Thank you for choosing Variety Brand Distribution Inc. as your wholesale supplier. Please review our shipping policy carefully before placing your order.
IMPORTANT NOTICE — FLAMMABLE PRODUCTS
All products sold by Variety Brand Distribution Inc. are classified as flammable items. Shipments are subject to strict transportation regulations set by federal, provincial/state, and carrier authorities. We ensure all orders are packed and shipped in full compliance with applicable safety standards for flammable goods.
WHERE WE SHIP
We currently ship to:
- 🇨🇦 Canada — All provinces and territories
- 🇺🇸 Eastern United States — All states
MINIMUM ORDER REQUIREMENT
All orders have a minimum order value of $500 CAD (before taxes). Orders below this amount will not be processed.
SHIPPING RATES
| Destination | Order Value | Shipping Cost |
|---|---|---|
| Canada | Under $500 CAD | $20.00 CAD (Standard) |
| Canada | $500 CAD and over | FREE |
| Eastern United States | Under $500 CAD | $20.00 CAD (Standard) |
| Eastern United States | $500 CAD and over | FREE |
Shipping costs are calculated before taxes.
CARRIERS
We ship using trusted carriers including UPS, FedEx, Purolator, Canpar, and ICS Courier. The carrier used for your shipment will be selected based on destination, package size, and availability to ensure the safest and most efficient delivery.
PROCESSING TIME
- Orders are processed within 1–3 business days after payment confirmation.
- You will receive a tracking number via email once your order has been shipped.
ESTIMATED DELIVERY TIMES
- 🇨🇦 Canada: 1–3 business days
- 🇺🇸 Eastern United States: 1–5 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
CUSTOMS & DUTIES (US Orders)
Orders shipped to the Eastern United States may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the buyer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information.
DAMAGED OR LOST SHIPMENTS
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at: 📧 order.varietybrands@gmail.com
Please include your order number and photos of any damage. We will work with the carrier to resolve the issue as quickly as possible.
CONTACT US
For any shipping inquiries, please reach out to us at: 📧 order.varietybrands@gmail.com 🌐 varietylighters.com