FAQ

Frequently Asked Questions

Who can buy from Variety Lighters?
We sell exclusively to businesses — convenience stores, smoke shops, gas stations, dollar stores, and other retailers across Canada and the Eastern United States.

What is the minimum order?
Minimum orders vary by product. Each product page shows the pack or case size available for wholesale purchase.

How do I place an order?
Simply add products to your cart and checkout online. If you have a large or custom order, contact us through our contact form and we'll get back to you within 1 business day.

How long does shipping take?
Most orders ship within 1–3 business days. Delivery typically takes 3–7 business days depending on your location within Canada or the Eastern United States.

What payment methods do you accept?
We accept debit cards, credit cards, Visa, Mastercard, and Interac e-Transfer for Canadian customers.

Do you offer discounts for large orders?
Yes — volume pricing is available for large orders. Contact us through the contact form for a custom quote.

Can I return or exchange products?
We accept returns on damaged or defective items within 14 days of delivery. Please contact us with your order number and photos of the issue.

Do you restock products?
Yes, most products are restocked regularly. If something is out of stock, you can contact us to be notified when it's available again.